Terms of Service — Adrevia Solution

Last updated: September 26, 2026 YOUVANNA, a simplified joint-stock company (SAS) registered with the Le Mans Trade and Companies Register under SIREN number 990 812 505, whose registered office is located at 54 avenue Ambroise Yzeux, 72000 Le Mans, France, and whose business is computer programming (hereinafter “We” or “YOUVANNA”), publishes and operates the software solution provided as SaaS (Software as a Service) and marketed under the registered trademark “Adrevia” (hereinafter the “Solution” or “Adrevia”).

These Terms of Service (hereinafter the “Terms”) constitute a license agreement for the use of the Solution between its professional customers (you, hereinafter the “Client”) and YOUVANNA.

YOUVANNA and the Client are each referred to individually as a “Party” and collectively as the “Parties”.

The purpose of the Terms is to define the conditions under which YOUVANNA provides the Client with access to and use of the Adrevia Solution, accessible from the URL adrevia.com.

Registration for and/or use of the Solution by the Client constitutes its full and complete acceptance of the Terms. If the Client does not accept the Terms in their entirety, it must not use the Solution.

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TABLE OF CONTENTS

• ARTICLE 1: Definitions
• ARTICLE 2: Professional Status of the Client — Exclusion of the French Consumer Code
• ARTICLE 3: License to Use the Solution
• ARTICLE 4: Description of the Adrevia Solution
• ARTICLE 5: Registration — Creation of the Client's Account
• ARTICLE 6: Subscriptions — Prices
• ARTICLE 7: Term
• ARTICLE 8: Intellectual Property
• ARTICLE 9: Client Content
• ARTICLE 10: Confidentiality
• ARTICLE 11: Liability
• ARTICLE 12: Suspension — Termination
• ARTICLE 13: Force Majeure
• ARTICLE 14: Personal Data
• ARTICLE 15: Intuitu Personae — Assignability of the Terms
• ARTICLE 16: Miscellaneous
• ARTICLE 17: Amendment of the Terms
• ARTICLE 18: Governing Law — Dispute Resolution

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ARTICLE 1: Definitions

Capitalized terms and expressions used in the Terms have the meaning given below, whether used in the singular or the plural:

Subscription / Plan: means the pricing plan subscribed to by the Client, which determines the features and usage limits of the Solution; Client: means any natural or legal person who has created an Account and accesses the Solution in the course of its professional activity. The Client is a professional within the meaning of the preliminary article of the French Consumer Code; Account: means the professional or team space created by the Client upon registration, giving it access to the Solution; Personal Account: means the Client's individual Account, linked to its professional identity and its authentication credentials; Team Account: means the shared Account created by the Client and accessible to several Members designated according to their roles and permissions; AI Content: means all texts, images, editorial plans, post ideas and any other content produced by the AI Technologies integrated into the Solution, based on the Client's instructions and Content; Client Content: means all content (texts, images, URLs, data, files), including AI Content, entered, input or uploaded by the Client into the Solution, or processed, modified or generated by or through the Solution. Client Content remains the property of the Client; Member: means a user invited by the Client to join a Team Account, with a role and permissions defined by the Client; Third-Party Social Networks: means the social networks LINKEDIN, INSTAGRAM, FACEBOOK and GOOGLE BUSINESS PROFILE to which the Client may connect its Account via the “OAuth 2.0” authentication protocol, excluding WHATSAPP; Solution: means the Adrevia software solution accessible as SaaS, together with all of its features; AI Technologies: means the third-party artificial intelligence technologies, language models and image generation models used by the Solution.

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ARTICLE 2: Professional Status of the Client — Exclusion of the French Consumer Code

By creating an Account on the Solution, the Client declares that it is acting as a professional within the meaning of the preliminary article of the French Consumer Code.

As the Terms constitute a contract entered into between professionals, the Parties expressly agree that the provisions of the French Consumer Code do not apply to the Terms.

YOUVANNA may, at any time and without giving reasons, ask the Client to provide evidence of its professional status by any means. If no such evidence is provided within fifteen (15) days of YOUVANNA's request, YOUVANNA reserves the right to suspend the Client's Account or, in the event of a false declaration, to terminate the Terms without notice or compensation.

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ARTICLE 3: License to Use the Solution

3.1: Rights to Use the Solution

YOUVANNA grants the Client a non-exclusive right to access and use the Solution, for the term of the Subscription and worldwide.

The Client is responsible for the compliant use of the Solution by itself or by the Members.

The Client may not assign the right to access the Solution in any manner whatsoever without the prior written consent of YOUVANNA.

3.2: Access to the Solution — Availability

The Solution is intended for professionals and is used in the course of a professional activity.

The Solution is accessible to the Client at any time, 24 hours a day, 7 days a week, except during scheduled maintenance periods or in the event of an interruption for security reasons, under the conditions set out below.

Access to the Solution may be temporarily interrupted where required for the maintenance of YOUVANNA's servers. In such a case, the Client will be informed by any means within a reasonable time.

The Client expressly acknowledges that YOUVANNA is bound only by an obligation of means (obligation de moyens), not an obligation of result, as regards the availability, operation, performance and quality of the Solution.

The Client acknowledges that the connection to the Solution is made via the Internet. It is therefore aware of the technical hazards that may affect this network and cause slowdowns or unavailability making the connection impossible. YOUVANNA cannot be held liable for difficulties in accessing the Solution due to disruptions of the Internet network.

3.3: Prevention of Abusive Use

The Solution includes protection mechanisms against abuse, in particular:

• Usage limits per Plan (number of posts, images, etc.);
• Rate limits preventing excessive requests;
• Anti-spam protections on the Client and server side;
• Monitoring of the use of AI Technologies;
• Quota checks to prevent limits from being exceeded through simultaneous requests.

The Client undertakes not to attempt to circumvent these protection mechanisms.

YOUVANNA provides an abuse reporting system, available at the email address abuse@adrevia.com, to allow the Client to report unlawful content or abusive use of the Solution.

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ARTICLE 4: Description of the Adrevia Solution

The Adrevia Solution is a tool for managing and creating professional content for Third-Party Social Networks, integrating third-party AI Technologies.

The Client expressly acknowledges that the Solution is a tool to assist with content creation and in no way replaces its professional expertise or its editorial control. The Solution does not provide any communication, marketing, legal or strategic advice. YOUVANNA cannot be held liable in this respect.

As the Solution is provided as SaaS, YOUVANNA reserves the right to develop, modify, add or remove features at any time, without this giving rise to any compensation whatsoever for the Client.

YOUVANNA uses third-party technical providers to process certain features of the Solution (in particular AI Technologies, hosting and payment). YOUVANNA remains the Client's sole point of contact and assumes contractual liability for making the Solution available within the limits defined herein.

4.1: Analysis of the Client's Website

The Solution allows the Client to analyze its website in order to automatically extract information about its professional activity (company description, target audience, values, brand, logo…).

This analysis involves the automated exploration (crawling) of publicly accessible web pages and their processing by AI Technologies.

By using this feature, the Client represents and warrants that:

• It holds the rights and authorizations necessary to have the website whose URL it provides to YOUVANNA analyzed and to carry out the automated extraction and processing of all of its content (in particular content protected by intellectual property rights or personal data);
• The analysis of the website does not infringe any intellectual property right or image right, any contractual obligation, any provision of the general terms of the analyzed website, or any applicable statutory or regulatory provision;
• The analyzed website does not contain any unlawful content or content contrary to public order or morality;
• The robots.txt file of the website allows the automated exploration of the web pages or, if not, the Client has the legitimate authority to override such restrictions for the purposes of the analysis of its own website;

The Client releases YOUVANNA from any liability related to the analysis of the website and undertakes to fully indemnify YOUVANNA against any loss, claim, fine, cost (including attorneys' fees) or damage resulting from a breach of the warranties of this article.

The information extracted from the analysis of the website is stored in the Client's Account and used exclusively to personalize the features of the Solution. The Client may modify or delete this information at any time from its Account settings.

The analysis is limited to ten (10) web pages. Content located behind an authentication, a paywall or restricted access is not explored. Only publicly accessible pages are analyzed.

4.2: Content Generation by Artificial Intelligence

The Parties undertake to comply with their obligations as deployers under Regulation (EU) 2024/1689 (AI Act), in particular regarding transparency and information.

However, the Client acknowledges that AI Content is generated algorithmically by the AI Technologies, based on the instructions and Client Content provided by the Client, and may produce erroneous, inaccurate, incomplete, outdated, contradictory or misleading content (“hallucination”).

Accordingly, YOUVANNA expressly excludes any warranty, undertaking or representation of any kind whatsoever relating to AI Content, including, without limitation:

• The accuracy, completeness, reliability or timeliness of the AI Content;
• The originality of the AI Content within the meaning of the French Intellectual Property Code;
• The absence of infringement of third-party rights or the absence of similarity with pre-existing works protected by intellectual property rights;
• The compliance of the AI Content with applicable laws and regulations and with the terms of use of the Third-Party Social Networks, and in particular that it does not constitute violent, offensive, discriminatory, defamatory, harassing, pornographic or child pornographic content, or content inciting any such acts;
• The suitability of the AI Content for a particular use, for the Client's business objectives or for an expected result.

The Client acknowledges and accepts that it is solely responsible for checking any AI Content before using, publishing, disseminating or communicating it to third parties. YOUVANNA cannot be held liable for AI Content, whether or not it has been modified by the Client.

The Client undertakes to comply with the laws and regulations applicable to the use of AI Technologies (in particular the rules of the Third-Party Social Networks).

AI Content is stored in the Client's Account.

4.3: Connection to Third-Party Social Networks

The Solution allows the Client to connect its professional accounts on Third-Party Social Networks to the Solution via the “OAuth 2.0” authentication protocol (with an access token). This connection requires the Client to explicitly authorize YOUVANNA to access certain features of its professional accounts on Third-Party Social Networks.

The Client is solely responsible for the Client Content it publishes on Third-Party Social Networks through the Solution. It undertakes to comply with the terms of use of each Third-Party Social Network concerned.

In no event may YOUVANNA be held liable for the suspension, restriction, limitation, warning or deletion of an account of the Client on a Third-Party Social Network resulting from Client Content published through the Solution.

YOUVANNA cannot be held liable for interruptions, modifications, restrictions or discontinuations of the APIs of Third-Party Social Networks, nor for unilateral changes to their terms of use that may affect the operation of the Solution.

The Client acknowledges that scheduled posts depend on the availability of the APIs of Third-Party Social Networks and that YOUVANNA does not guarantee actual publication at the scheduled time. If a publication fails, YOUVANNA notifies the Client through the Solution and the content is kept for republication.

The Client may revoke the Solution's access to its accounts on Third-Party Social Networks at any time, either through the settings of the Solution or directly from the Third-Party Social Network concerned.

4.4: WhatsApp Conversational Agent

For certain Subscription Plans, the Solution allows the Client to generate and publish Client Content by sending a WhatsApp message to a conversational agent.

The conversational agent is an automated tool using AI Technologies. The responses and actions of the agent are generated algorithmically and in no way constitute professional advice.

The use of the conversational agent is subject to the terms of use of the WhatsApp service, which the Client undertakes to comply with. In no event may YOUVANNA be held liable for the availability, security or operation of WhatsApp.

Conversations between the Client and the conversational agent are stored by YOUVANNA. The Client undertakes not to communicate personal data to the conversational agent.

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ARTICLE 5: Registration — Creation of the Client's Account

The Client registers for the Solution via the online form available from the following URL: adrevia.com.

The Client is asked to provide its email address and a password. As soon as its registration is validated, a Personal Account is automatically created and assigned to the Client.

YOUVANNA may offer or require multi-factor authentication (MFA) for sensitive operations. The Client is encouraged to activate this feature to protect its Account.

The Client may create one or more Team Accounts (within the limits of its Plan) and invite Members to them. The Client is responsible for managing the roles and permissions and for the use of the Team Account by its Members. The Client is solely responsible for the use of the Solution by the Members of its Team and guarantees that each Member acts in the course of their professional activity.

The Client's login credentials and password are strictly confidential and may not be disclosed to third parties.

The Client is solely responsible for the use and confidentiality of the login credentials and passwords and must ensure that only authorized persons have access to the Solution. It must inform YOUVANNA without delay if it becomes aware of a security breach related in particular to the voluntary disclosure or misappropriation of login credentials and passwords, so that YOUVANNA can take all appropriate measures without delay to remedy the security breach.

In the event of loss or misappropriation of a login credential and password, a procedure for assigning new login credentials and a new password is implemented. In all cases, YOUVANNA reserves the right to close or suspend the Client's Account, without incurring any liability under the Terms.

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ARTICLE 6: Subscriptions — Prices

6.1: Subscription Plans

Several Subscription Plans are offered to the Client for the use of the Solution; their characteristics, features and prices are described in the Solution.

A free Plan with limited features and quotas may be offered for professional evaluation purposes. YOUVANNA reserves the right to modify, limit or withdraw the Free Plan at any time, without notice or compensation.

Subscription to a paid Plan is made online through the Solution.

6.2: Prices and Payment Terms

The prices of the Subscription Plans are expressed in euros, excluding taxes.

Payment for the Subscription Plans is handled by a secure third-party payment provider compliant with the PCI-DSS standard. YOUVANNA does not collect or host the Client's bank details.

The Subscription is billed to the Client according to the billing frequency chosen by the Client (monthly or annual).

YOUVANNA reserves the right to change the price of the Subscription Plans at any time. The new prices apply upon renewal of the Subscription. YOUVANNA undertakes to inform the Client of any price change at least thirty (30) days before it takes effect. Failing termination before the effective date, the Client is deemed to have accepted the new prices.

In the event of late payment or non-payment by the Client, access to the Solution may be suspended or terminated, under the conditions of article 12 of the Terms.

6.3: Subscription Confirmation

Once payment for the Subscription Plan has been validated, YOUVANNA sends the Client an email confirming the subscription to the Subscription Plan, which contains:

• A link giving access to the Terms;
• The description of the chosen Subscription;
• The price of the chosen and invoiced Plan;
• The end date of the trial period of the Plan, where applicable;
• A link to the billing space of the Client on the website of the third-party payment provider;
• The contact details of YOUVANNA.

Upon renewal of the Plan, YOUVANNA sends the Client a billing email at each billing date chosen by the Client (monthly or annual), which contains:

• A link giving access to the Terms;
• The description of the chosen Subscription;
• The price of the chosen and invoiced Plan;
• A link to the billing space of the Client on the website of the third-party payment provider.

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ARTICLE 7: Term

The Terms enter into force on the day the Client subscribes to its Subscription and remain in force until the end of its Subscription.

At the end of the initial Subscription period, the Subscription is tacitly renewed, unless terminated early by the Client under the conditions provided for in article 12 of the Terms.

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ARTICLE 8: Intellectual Property

8.1: Ownership of the Solution

The Solution is and remains the exclusive property of YOUVANNA.

The Client shall not reproduce any element of the Solution, by any means, in any form and on any medium whatsoever.

8.2: Warranty Against Eviction

YOUVANNA warrants that it holds all the intellectual property rights enabling it to enter into the Terms and that, as such, the Solution does not infringe any third-party rights and does not constitute an infringement of a pre-existing work.

YOUVANNA indemnifies the Client against any claim by a third party based on infringement, unfair competition and/or free-riding resulting from, or related to, the use of the Solution by the Client.

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ARTICLE 9: Client Content

9.1: Ownership of Client Content

The Client is the sole holder of the rights to the Client Content uploaded to and generated by the Solution.

To the extent necessary, the Client grants YOUVANNA and its possible subcontractors a non-exclusive, worldwide, free and non-transferable license allowing it to host, cache, copy and display said Content solely for the purpose of performing the features of the Solution and exclusively in connection with or on the occasion of them.

This license will automatically terminate thirty (30) days following the termination of the Terms for any reason whatsoever.

9.2: Client Warranties and Liability

The Client represents and warrants that any Client Content (texts, images, URLs, data, files) it uploads or generates through the Solution:

• Does not infringe any intellectual property rights of third parties;
• Does not infringe the image rights or the right to privacy of third parties;
• Complies with applicable laws and regulations and with the terms of use of the Third-Party Social Networks, and in particular does not constitute violent, offensive, discriminatory, defamatory, harassing, pornographic or child pornographic content, or content inciting any such acts;
• Does not contain personal data of third parties who have not consented to such use of their data;
• Does not contain malicious code (viruses, malware, trojans, ransomware, etc.);
• Is used in the course of its professional activity and not for personal, private or family purposes.

The Client represents and warrants that it holds all the authorizations necessary for the exploitation of the Client Content on the Solution and that it may freely license it on the above terms to YOUVANNA and its subcontractors.

Accordingly, the Client undertakes to hold harmless and indemnify YOUVANNA against any action, claim or eviction whatsoever by any person invoking an intellectual property right that a Client Content would infringe, or that would constitute an act of unfair competition and/or free-riding, and to indemnify YOUVANNA and hold it harmless against any resulting award of damages of any kind whatsoever.

9.3: Training of AI Technologies

The Client is informed and expressly accepts that Client Content may be used by YOUVANNA, including through its subcontractors, for the purposes of training, improving, evaluating, fine-tuning and optimizing the AI Technologies of the Solution.

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ARTICLE 10: Confidentiality

YOUVANNA and the Client agree to treat as strictly confidential all information, methods and documentation that they may come to know in the course of the Terms concerning their respective businesses. The Parties undertake not to use such information for personal purposes and not to disclose it to third parties.

In particular, all information provided to the personnel, subcontractors and third parties of either Party, all documents (economic, technical, functional, organizational, etc.) and data entrusted to them that are not publicly available, all meetings in which they participate and all documents issued are considered strictly confidential and constitute a substantial part of the assets of the Parties.

The Parties undertake to ensure that this obligation is complied with by all their corporate officers, personnel, subcontractors and third-party contractors.

The Parties undertake to implement appropriate means to keep absolutely secret the methods, information and documentation of the other Party to which they may have had access in the performance of the Terms.

The Parties agree that the texts and conditions of the Terms are strictly confidential. They shall not disclose them, even indirectly, to any third party, except to their advisers, judges, arbitrators and experts, for the purposes of any litigation, or at the request of an administration or a judicial authority.

The above confidentiality obligations shall remain in force throughout the term of the contractual relationship between the Parties resulting from the Terms, and for a period of five (5) years from the date of termination of said contractual relationship for any reason whatsoever.

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ARTICLE 11: Liability

In addition to the cases of non-liability set out herein, YOUVANNA shall in no event be held liable for indirect damages suffered by the Client that may arise from or in connection with the performance of the Terms and its consequences. Indirect damages include in particular, without this list being exhaustive, loss of earnings or profits, loss of opportunity, commercial damage and the consequences of complaints or claims by third parties against the Client, notwithstanding the fact that YOUVANNA may have been advised of the possibility of their occurrence.

In any event, the liability of YOUVANNA for damage suffered by the Client, for any reason whatsoever and whatever the legal basis invoked or upheld, all damages combined and cumulated, shall be expressly limited to and shall in no event exceed the total amount (excluding taxes) of the sums paid by the Client during the six (6) months preceding the event giving rise to the damage. For Clients on a Free Plan, the liability of YOUVANNA is limited to EUR 50 (fifty euros).

The liability of YOUVANNA may not, however, be excluded or capped in the event of bodily injury or of damage caused by fraud or gross negligence as defined by case law.

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ARTICLE 12: Suspension — Termination

12.1: Termination by the Client

The Client may terminate its Subscription at any time and without justification through its Account settings, subject to one (1) month's notice. Termination takes effect at the end of the current billing period. The Client retains access to its Account until that date. No pro rata refund is due.

12.2: Suspension and Termination by YOUVANNA

In the event of a breach by the Client of any of its obligations under the Terms, YOUVANNA may, without prior formality, temporarily suspend the Subscription of the Client and access to its Account.

YOUVANNA notifies the Client, by any means and without delay, of the reasons for the temporary suspension of its Subscription.

If the Client does not remedy the situation within fifteen (15) days of this notice, or if the breach is serious or definitive, YOUVANNA reserves the right to permanently terminate the Subscription of the Client, without notice.

If the Subscription of the Client is terminated, access to its Account is deactivated. The Client then has thirty (30) days to export the Client Content using the features of the Solution. At the end of this period, the Client Content will be permanently and irrevocably deleted.

No pro rata refund is due.

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ARTICLE 13: Force Majeure

Neither Party may be held liable in the event of force majeure, as understood under article 1218 of the French Civil Code and the case law of the French Court of Cassation, having prevented it from performing its obligations under the Terms.

Force majeure suspends the obligations arising from the Terms for as long as it exists. However, if the force majeure event were to last more than three (3) months, either Party may terminate the Terms, without such termination being considered wrongful.

In such a case, the termination must be notified by registered letter with acknowledgment of receipt and takes effect on the date of receipt of said letter or, failing that, on the date of its first presentation.

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ARTICLE 14: Personal Data

Each Party undertakes to comply, and to ensure that its permanent or temporary personnel and each of its subcontractors comply, with the regulations applicable to the protection of personal data, including (i) the General Data Protection Regulation (EU) No. 2016/679 (the “GDPR”) and (ii) the French Data Protection Act No. 78-17 of 6 January 1978, as amended by Law No. 2018-493 of 20 June 2018 (hereinafter the “Personal Data Regulations”).

The Parties are separate data controllers within the meaning of the Personal Data Regulations. YOUVANNA does not carry out any processing on behalf of the Client, and vice versa.

To learn about the processing of personal data carried out by YOUVANNA in the course of providing the Solution, the Client is invited to read the Privacy Policy of YOUVANNA, available from the Solution.

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ARTICLE 15: Intuitu Personae — Assignability of the Terms

The Terms are entered into in consideration of the person of the Client.

Consequently, the Terms may not be assigned by the Client, except with the express prior consent of YOUVANNA.

The Client expressly accepts that the Terms may be transferred to any existing or future legal entity designated by YOUVANNA, whatever the legal arrangements chosen for such transfer, such legal entity being thereby fully subrogated to all the rights and obligations of YOUVANNA as defined in the Terms.

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ARTICLE 16: Miscellaneous

No document may create new obligations unless it is the subject of a written amendment signed by the Parties.

The titles and subtitles appearing in the Terms and in any amendments thereto are included for convenience only. By express agreement between the Parties, these titles and subtitles may in no event be used to interpret any provision of the Terms. In the event of a contradiction between any article title and any clause, the titles shall be deemed non-existent.

If a clause of the Terms is declared null and void, it shall be deemed unwritten, without affecting the validity of the contractual whole by which the Parties shall remain bound to each other. If necessary, the Parties undertake to negotiate in good faith the provisions required to replace the clauses that may have been annulled or invalidated for any reason whatsoever.

The Terms are drafted in French. Any translation, including into English, is provided for the Client's convenience only; in the event of any discrepancy between the French version and a translation, the French version prevails.

The fact that a Party does not claim the application of any provision of the Terms, or tolerates its non-performance temporarily or permanently, may in no event be interpreted as a waiver by that Party of the rights it holds hereunder. The fact that a Party tolerates a non-performance or an imperfect performance of any contractual obligation or, more generally, tolerates any act, abstention or omission of the other Party that does not comply with the contractual provisions shall not confer any right whatsoever on the Party benefiting from such tolerance.

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ARTICLE 17: Amendment of the Terms

YOUVANNA reserves the right to amend these Terms at any time. Amendments will be notified to the Client by any means at least thirty (30) days before they enter into force.

In the event of a substantial amendment, the Client must accept the new Terms in order to continue using the Solution. Failing acceptance within thirty (30) days of the notification, YOUVANNA reserves the right to suspend access to the Account.

Continued use of the Solution after the amendments enter into force constitutes acceptance of the amended Terms.

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ARTICLE 18: Governing Law — Dispute Resolution

The Terms are governed by French law, to the exclusion of any other legislation, even if the Client is of foreign nationality and/or the Terms are performed in whole or in part abroad.

In the event of difficulties in the performance of the Terms, and prior to any legal proceedings, the Client undertakes to contact YOUVANNA at the following email address: contact@adrevia.com in order to find an amicable solution.

If, within thirty (30) calendar days of the notification made to YOUVANNA, the Parties have not reached an amicable agreement, each of them shall regain full freedom of action.

THE COURTS OF PARIS, FRANCE, SHALL THEN HAVE EXCLUSIVE JURISDICTION OVER ANY DISPUTE BETWEEN THE PARTIES CONCERNING IN PARTICULAR THE FORMATION, PERFORMANCE, INTERPRETATION, TERMINATION OR RESCISSION OF THE TERMS, INCLUDING FOR PROTECTIVE MEASURES, EMERGENCY PROCEEDINGS, SUMMARY PROCEEDINGS, THIRD-PARTY WARRANTY CLAIMS, EX PARTE APPLICATIONS OR PROCEEDINGS WITH MULTIPLE DEFENDANTS.